Privacy Policy

This legal text provides you with details on how we collect and process your personal data through the use of our website, including any information you may provide to us through the website when booking a service, subscribing to our newsletter, or providing your contact information through the designated form.
By providing us with your data, we inform you that our services are not available to those individuals for whom regulations prevent them from giving consent. Therefore, when you submit the forms, you guarantee that you have sufficient capacity to grant consent.

Below, we provide information about our data protection policy.

Data Controller

Contact details of the data controller (hereinafter, the HOLDER):

Data Controller Juan de la Cruz Ordóñez Reina
Identification Number 25.338.185M
Registered Address Calle Palma del Río, 22, 4º-3 29004 Málaga
Phone 615931205/699669430

What Data Do We Collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, which means any information capable of identifying a person. This does not include anonymous or percentage data.
Personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding treatment activities.

On our website, we may process certain types of personal data, which may include:

Identity Data: name, surname, and username.
Contact Data: email, phone, and billing address.
Economic Data: banking data and other details of purchases made.
Profile Data: username and password.
Marketing and Communications Data: preferences for receiving marketing communications from us and preferred communication method.
We do not collect any data related to special categories of personal data (those revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, and information about health, genetic or biometric data). If you are requested to provide personal data by law or under the terms of a contract between us and you refuse to provide it, we may not be able to perform that contract or provide the service, and you must notify us in advance.

How Do We Collect Your Personal Data?

The means we use to collect personal data are:
Through the form on our website, through our contact email, by phone, or postal mail when:

Requesting information about our services.
Contracting the provision of our services or products.
Subscribing to any of our services or publications.
To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we believe it does not meet these requirements or any other law or regulation. If this happens, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.

– Through technology or automated interactions: on our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. This data is collected through cookies or similar technologies. If you want more information, you can consult our cookie policy

Purpose Type of Data Legitimacy for Processing
To request information through the contact form
  • Name
  • Phone
  • Email
Consent of the interested party

Commercial Communications: You will only receive communications if:

You requested information or contracted a product or service with us.
You provided your data, accepting the checkbox in our form.
As long as you have not expressed your desire to stop receiving such communications.
We obtain your explicit consent before sending any communications and you can request at any time that we stop sending communications to

When you choose to stop receiving our communications, your personal data will still be stored as a result of the contract made by you in order to comply with legal requirements.

How Long Will We Keep Your Data?

We will keep them for the time necessary to fulfill the purpose for which they were collected and to determine any liabilities that may arise from that purpose and from the processing of the data. What is established in the different regulations regarding the retention period will apply, as far as it is applicable to this treatment.
Subscriber Data by Email or Form: From the moment the user subscribes until they unsubscribe.


The HOLDER does not authorize individuals under the age of 14 to provide their personal data through the means provided on this website (completion of web forms for requesting services, contact, or by sending emails). Therefore, individuals who provide personal data using these means formally declare that they are over 14 years of age, exempting the HOLDER from any responsibility for non-compliance with this requirement.
If your child under the age limit has provided personal information to the HOLDER, please contact us to request the exercise of your applicable rights. In cases where the services offered by the HOLDER are intended for minors under 14 years of age, the means to obtain the authorization of the parents or legal guardians of the minor will be provided.

Exercise of Data Protection Rights

How to exercise these rights? Users can send a communication to the social address of the HOLDER or the email address, including in both cases a photocopy of their ID card or another identification document, to request the exercise of the following rights:
Access to your personal data: you can ask the HOLDER if they are using your personal data.
To request their rectification if they are incorrect, or to exercise the right to be forgotten with respect to them.
To request the limitation of processing, in which case they will only be kept by the HOLDER for the exercise or defense of claims.
To object to their processing: the HOLDER will stop processing the data in the manner you indicate, unless there are legitimate reasons for doing so, or for the exercise or defense of possible claims.
Data portability: in case you want your data to be processed by another company, the HOLDER will provide you with the portability of your data to the new responsible party.
You can use the models made available by the Spanish Data Protection Agency to exercise your rights here.

File a complaint with the AEPD: if you believe that there is a problem with the way the HOLDER is processing your data, you can direct your complaints to the corresponding supervisory authority, which in Spain is the competent authority: Spanish Data Protection Agency.

We will ask for specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. All requests will be processed within the legal deadline of one month. However, it may take us more than one month if your request is particularly complex. In this case, we will notify you and keep you updated.

Data Communication: Provision of Services

It is possible that, in the performance of our work, we may need the assistance of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures in place to guarantee your rights:
Service providers who provide system administration and information technology services.
Professional advisors, including lawyers, auditors, and insurers, who provide banking, legal, insurance, and accounting consulting services.
All data processors to whom we transfer your data will respect the security of your personal data and will process them in accordance with the GDPR.

We only allow such processors to process your data for specific purposes and in accordance with our instructions. However, you can request, in compliance with transparency, a list of the companies that provide us with services. You can do this by emailing

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.
We have procedures in place to deal with any suspected breach of your personal data, and we will notify you and the supervisory authority in the event of such a breach, as regulated in the GDPR in articles 33 and 34.

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